Customer
Experience
Advisor
Customer behavior at the heart of your digitalisation
“I belief that the only way to win and retain customers is by giving them helpful digital experiences. So start to get to know the people behind your customers’ walls.” (Stefaan)
Services
Reinforce your team
Freelance experts in Customer Experience & Customer Behavior.
CX Advsior
Spot-on strategy and tactics to feed your customer experience
CX Workshops
Get to know yoru customers. Your true customer value.
Passion for digital engagement with a heart to help
Helping and inspiring people is what Stefaan likes to do. We marketeers need help and inspiration. Marketing has changed tremendously, so we need to help each other out.
Stefaan has co-developed the Modern Marketing Coach App, helping marketers to get the most out of their marketing automation. In 2020 he co-created the platform hulpisonderweg.com bringing together marketing experts and suffering SME’s, to overcome the challenges of the covid crisis.
Engagement that converts
Customer Behavior Design
Find out why your digital engagement is not delivering the performance you want. Discover the power of friction that gets in the way of your customert to act.
Trusted by top brands throughout Europe
Over the last 25 years Stefaan has worked for 50+ brands within industries of automotive, finance, insurance, technology, telco, manufacturing and construction, in Belgium, the Netherlands, France, UK, Germany, Nordics and Spain.
