Whoever gets closer to the customer wins

Let's build your winning customer engagement

A lot of time, money and effort being wasted in digital experiences based on guess work. Stefaan is a senior customer experience expert helping growth teams, agencies and start-ups to build winning digital engagement based on human understanding.


Growth Marketing Teams

on project base

  • New product launch
  • CX challenges
  • Lead program & campaign
  • Mobile app adoption

Digital & CX Agencies

on expertise base

  • Digital Strategy
  • Marketing automation
  • Customer experience
  • Customer behavior design

Tech start-ups

on service base

  • Framework for lead generation
  • Lead & content workshops
  • Content & data management
  • Optimize your digital assets
"Stefaan really accelerated our lead machine throughout Europe. In 2 months time we had a solid lead & content strategy, marketing automation implemented and the first campaigns running in the UK. "
Win Chueng
Head of Digital Growth Team, Boon Edam

20 years of
customer engagement

Stefaan worked for agencies, start-ups & leading companies in B2B &  B2C throughout Europe. Industries has worked in: retail, technology, telecom, insurance, automotive and manufacturing. 50+ brands.

Over the past 20 years he worked on 550+ customer enagement campaigns, 40+ websites , 35+ customer engagement programs, 15+ lead tools, 55+ workshops.

Stefaan knows how to build customer insights, customer database, cutomer journey, customer engagement strategy, content and campaigns. He was involved in lead generation, online sales conversion, digital adoption, customer loyalty and digital innovation.

You want get things done ?

Stefaan has 20 years of experience and developed his own award winning approach: Customer Design Thinking & Doing Method.

"Stefaan did a tremendous job on our trail conversion of our paid subscriptions. After a solid audit, he implemented a new lead conversion program for 11 brands, in total 130 emails. "
Wim Hox
Director Digital Sales & Retention, DPG MEdia